Hands-on negotiation training with Microsoft 365 Copilot

AI as a negotiation advantage with Microsoft 365 Copilot

Build a reusable negotiation cockpit for preparation, scenario testing and disciplined concessions. Copilot acts as a critical sparring partner; the negotiator remains responsible for facts, ethics, pricing, contractual wording and final decisions.

Request a proposal for your team View the programme

One interactive dayFive cockpit componentsHypotheses reviewed by humans

Negotiation preparation workflow

From dossier knowledge to an authorised human decision

Approved dossierUse current, authorised and appropriately classified information

Analysis questionsSeparate known facts from missing information and hypotheses

Power mapExplore BATNA, alternatives, dependencies, urgency and exchange value

Opening proposalPrepare a firm, defensible direction with room to negotiate

Argument practiceTest counters and scenarios without pretending to predict intentions

Concession planDefine conditions, reciprocity, timing and approval boundaries

The negotiator stays in control

Copilot can structure questions, scenarios and drafts. It cannot reliably read intentions or emotions, determine leverage objectively, approve prices or concessions, or negotiate independently.

HypothesesNever present counterpart assumptions as facts

DisciplineCondition every concession and protect decision authority

ControlReview every message, price, term and commitment before use

In short

What to know before choosing this workshop

A practical negotiation training using Microsoft 365 Copilot for analysis questions, power maps, opening proposals, argument practice and concession plans.

For: Sales, procurement, account management or business-development teams want stronger preparation. · Project leaders, lawyers, contract professionals, managers or team leads negotiate in their work.
Format: Approximately seven hours, adapted to your team
Languages: English, French or Dutch
Main tools: Microsoft 365 Copilot Chat, Word, Excel, Outlook, PowerPoint, Teams, Microsoft 365 Copilot Notebooks, Agent Builder
What participants will be able to do: Analyse the other side more systematically using available information. · Form hypotheses about interests, concerns, decision-makers and possible red lines.
Access: Features and licences depend on your Microsoft 365 environment
Human review: Participants verify outputs; accountable decisions remain with people

WorkWithAI Belgium

A clearly scoped Copilot workshop

WorkWithAI is a Belgian provider of practical Microsoft 365 Copilot training, delivered by Arnaud Llamas Bravo in English, French and Dutch.

Preparation, scenario analysis and communication support before and during business negotiations.

Designed for: Professionals who negotiate with customers, suppliers, partners or internal stakeholders.
Business tasks: Map interests and alternatives
Prepare scenarios and questions
Review proposals and follow-up
Choose this workshop when: the quality of a negotiation matters more than general sales execution or supplier analysis.

WorkWithAI

Sources and product notes

Primary sources supporting product, privacy and governance statements on this page.

How Microsoft 365 Copilot works ↗Microsoft Learn · 2026-07-22
Security for Microsoft 365 Copilot ↗Microsoft Learn · 2026-07-22
Microsoft 365 Copilot help and learning ↗Microsoft Support · 2026-07-22

Recognition

The other party has a dossier. Your preparation needs more than polished wording.

The opportunity is not mind-reading or automated persuasion. It is a disciplined preparation workflow that makes facts, hypotheses, alternatives, scenarios and approval limits easier to challenge.

Preparation starts too late and remains reactive.

Information exists, but there is no clear negotiation picture.

Interests, pressure points, decision-makers and possible red lines are insufficiently explored.

Leverage is assessed only once the meeting has already started.

Negotiations begin without a clear BATNA, opening position or concession plan.

Arguments are improvised when pressure rises.

Value is given away too quickly without receiving anything in return.

Notes, agreements and follow-up are spread across documents, email and meetings.

AI is used only to make text sound better instead of challenging the preparation.

Desired outcome

Prepare more systematically while keeping assumptions and authority visible.

Outcomes depend on information quality, context, negotiation skill, organisational policy and professional judgement. No result, price or agreement is guaranteed.

Analyse the other side more systematically using available information.

Form hypotheses about interests, concerns, decision-makers and possible red lines.

Map dependencies, alternatives, urgency and exchange value.

Prepare a firm and defensible opening proposal.

Practise arguments and counters against different styles and scenarios.

Build a disciplined concession plan with conditions and reciprocity.

Draft clearer negotiation emails and counterproposals.

Centralise scenarios, agreements, actions and next steps.

Build a reusable AI negotiation cockpit with explicit human approval points.

AI negotiation cockpit

Five reusable preparation components for a more disciplined negotiation process.

Each component shows its purpose, inputs, Copilot support, concrete output, moment of use and required human review.

Analysis questions

Examine the other party and the situation systematically without claiming hidden knowledge.

Prioritised question set, fact-assumption-missing-information log and hypothesis register.

Power map

Make dependencies, alternatives, urgency and exchange value visible.

Contextual power map with assumptions, evidence and open questions.

Opening proposal

Create direction and room with a firm, defensible starting position.

Reviewed opening proposal with rationale, options and escalation points.

Argument trainer

Practise arguments and counters against different interaction styles.

Rehearsal script, counterarguments, questions and debrief prompts.

Concession plan

Protect value through conditional, reciprocal and authorised movement.

Concession register with conditions, reciprocity, timing, owners and approval status.

Copilot across the negotiation

Use the Microsoft 365 application that matches the preparation task.

Availability, licences, service plans, rollout, permissions and administrative controls must be confirmed for the organisation.

Microsoft 365 Copilot Chat

Counterpart analysis, power-map preparation, argument rehearsal and scenario exploration.

Verify sources, uncertainty and bias; do not present hypotheses as facts or infer hidden intentions.

Word

Opening proposal, negotiation dossier, concession plan and preparation template.

Review price, scope, legal validity, commitments and contractual wording before use.

Excel

Power map, dependency matrix, concession register, scenario and price simulations.

Validate formulas, assumptions, ranges, authority limits and commercial meaning; simulations do not decide.

Outlook

Negotiation emails, counterproposals, follow-up and confirmation messages.

Review recipients, attachments, tone, facts, commitments, confidentiality and approval before sending.

PowerPoint

Negotiation pitch, proposal and scenario presentations.

Review every figure, claim, option, dependency and commitment before presenting.

Teams

Meeting notes, recap, agreements, actions, owners and debrief.

Verify transcript access, attribution, confidentiality, agreements and action ownership.

Microsoft 365 Copilot Notebooks

Centralise selected dossier, offer, history, sources and preparation material.

Maintain need-to-know access, source currency, scope, ownership, versioning and retention.

Agent Builder

Prototype a counterpart-analysis, argument-training or power-map assistant.

No pricing, contractual, concession, communication or decision authority; testing and lifecycle governance remain required.

Learning outcomes

Practical negotiation capabilities within a one-day training.

The course supports preparation and rehearsal; it does not promise mastery, certification, a better price, an agreement or a guaranteed result.

Write prompts using Role, Context, Objective and Complexity.

Use Copilot as a critical sparring partner rather than an authority.

Form hypotheses about objectives, concerns, decision-makers and possible red lines.

Build a contextual power map using dependencies, alternatives, urgency and exchange value.

Develop a firm and defensible opening proposal.

Practise arguments and counters against different scenario styles.

Build a concession plan with clear conditions and reciprocity.

Draft negotiation emails and counterproposals for review.

Structure scenario and price or power models in Excel.

Visualise proposals and scenarios in PowerPoint.

Summarise and follow up negotiations in Teams.

Centralise the cockpit in Microsoft 365 Copilot Notebooks.

Prototype a simple negotiation assistant with Agent Builder.

Use Copilot responsibly as a copilot under authorised human control.

Programme of the day

From dossier analysis to a reusable negotiation cockpit.

09:00Welcome and kick-off: why negotiations are decided before the meeting

09:45Prompting beyond “make a list”

10:30Microsoft 365 Copilot Chat: reading the other side, analysis questions and hypotheses

11:15Excel and Microsoft 365 Copilot Chat: building the power map

12:00Lunch break

13:00Word: an opening proposal that sets direction

13:45Microsoft 365 Copilot Chat: argument trainer in five styles

14:30Excel and Word: concession plan without unnecessary value loss

15:15Outlook, PowerPoint and Teams: email, pitch and debrief

15:45Microsoft 365 Copilot Notebooks and Agent Builder: centralise the cockpit and build an assistant

16:30Complete the personal case, wrap-up and Q&A

Responsible use and governance

Confidentiality, ethics, source verification and human judgement remain visible.

Copilot supports preparation. Authorised professionals remain responsible for facts, conduct, pricing, contracts, communication and decisions.

This page does not provide legal, financial, psychological, procurement or compliance advice. Final decisions remain with authorised professionals.

Never present a hypothesis as a fact.

Verify sources and test every assumption against case knowledge.

Use confidential negotiation information only in approved environments.

Apply data minimisation and least-privilege access.

Do not place personal or commercially sensitive data in public tools.

Make missing, contradictory and uncertain information explicit.

Review every message, counterproposal and confirmation before sending.

Obtain legal review for contractual, binding or high-risk wording.

Keep price, concession and commitment authority with authorised professionals.

Avoid bias, stereotyping and unsupported personality or emotion claims.

Avoid manipulative, deceptive, coercive or discriminatory practices.

Use BATNA and ZOPA as contextual preparation concepts, not automated conclusions.

Keep logs, versions, ownership and lifecycle controls for reusable assistants.

Escalate to legal, finance, procurement, sales leadership, privacy or security.

Use only fictional, anonymised or explicitly approved cases in public demos.

Audience and suitability

For professionals who prepare and follow up business negotiations.

Suitability depends on role, case maturity, information access, organisational policy and the confirmed Microsoft environment.

Suitable when

Sales, procurement, account management or business-development teams want stronger preparation.

Project leaders, lawyers, contract professionals, managers or team leads negotiate in their work.

The organisation can provide fictional, anonymised or explicitly approved cases.

Participants want to challenge assumptions and practise scenarios across Microsoft 365 apps.

The goal is a reusable cockpit under human control.

Less suitable when

A complete legal contract or psychological profiling course is required.

The expectation is automated pricing, decision-making or autonomous negotiation.

The organisation expects a guaranteed win, better price or agreement.

The need is Microsoft 365 administrator training or negotiation certification.

The aim is deception, coercion, manipulation or exploitation of vulnerability.

Arnaud Llamas Bravo presenting Microsoft Copilot during a professional workshop

Arnaud Llamas BravoFounder & trainer, WorkWithAI

Photo 1 of 3

Your trainer

Arnaud Llamas Bravo

Clear.Practical.Human.

Since January 2024, I have trained more than 8,500 professionals. I am passionate about helping individuals and organisations build the skills they need to use AI effectively. My practical, hands-on approach ensures that every participant leaves with tools and ideas they can apply immediately.

I specialise in delivering trilingual training in English, French and Dutch across recruitment, human resources, education, marketing and sales. My mission is to make AI accessible, useful and transformative for teams that want to work smarter and achieve measurable results.

Through collaborations with renowned organisations including Proximus, Honda and the Flemish Government — and by creating tailored programmes for different sectors — I combine real-world experience with an in-depth understanding of AI’s potential.

Connect with Arnaud on LinkedIn Read all participant testimonials

8,500+ professionals trained247 verified participant storiesTraining in English, French and Dutch

Written and reviewed by Arnaud Llamas Bravo · Editorial methodology · Updated 27 July 2026

Practical information

Known training facts and items requiring confirmation.

Training: AI as a Negotiation Advantage with Microsoft 365 Copilot
Duration: One full hands-on day of approximately seven hours, including a lunch break
Audience: Sales, procurement, account management, project leaders, lawyers and other business negotiators
Applications: Word, Excel, PowerPoint, Outlook, Teams, Microsoft 365 Copilot Chat, Microsoft 365 Copilot Notebooks and Agent Builder
Deliverable: A five-part negotiation cockpit: analysis questions, power map, opening proposal, argument trainer and concession plan
Case: A personal or recognisable fictional/approved negotiation case is recommended or required
Participation: A laptop and confirmed access to the required Microsoft 365 Copilot capabilities are recommended or required for hands-on work
Prior knowledge: No technical prior knowledge is required; negotiation context supports the exercises

Frequently asked questions

Clear boundaries before participation.

Who is this training for?

It is intended for sales, procurement, account management, business development, project, legal, contract and management professionals who prepare business negotiations.

Is negotiation experience required?

No fixed level is confirmed. Some business-negotiation context helps participants apply the cockpit to a realistic case.

Is technical prior knowledge required?

No technical prior knowledge is required. Participants should be comfortable using standard Microsoft 365 applications.

Which Microsoft 365 Copilot licence is needed?

Exact licences, service plans, rollout, administrative settings and feature availability must be confirmed for the organisation before registration.

Can I attend without an active licence?

Observation may be possible only if the final delivery format allows it. Hands-on participation requires confirmed access to the capabilities used.

Must I bring my own negotiation case?

A personal or recognisable case is recommended or required, but it must be fictional, anonymised or explicitly approved and suitable for the training environment.

Can I work with confidential dossiers?

Only in an approved environment and under organisational policy. Public forms, public demos and unapproved tools must not receive confidential dossiers.

How is sensitive information protected?

Use data minimisation, least privilege, approved storage, authorised sources and human review. Security and GDPR wording requires organisational validation.

Can Copilot really “read” the other party?

No. It can structure questions and hypotheses from available information, but it cannot reliably detect intentions, emotions, personality or hidden motives.

How reliable are the hypotheses and power map?

They are preparation aids. Reliability depends on source quality, context, assumptions and human challenge; the map is not objective or complete.

What is BATNA and how is it used?

BATNA is the best alternative to a negotiated agreement. It helps frame options and walk-away thinking, but must be evaluated by authorised professionals in context.

What does the five-style argument trainer involve?

It rehearses rational, emotional, hard, evasive and political interaction scenarios. These styles are practice devices, not diagnoses of real people.

Will I build a negotiation assistant?

The programme includes prototyping a bounded assistant in Agent Builder where access is available. It has no pricing, contractual, concession or decision authority.

Is the cockpit directly usable after the training?

Participants leave with a reusable structure, but every real use requires adaptation, source verification, organisational controls and human approval.

Can the training be delivered in-company or adapted?

An in-company or adapted format may be discussed through the approved commercial process. Scope and delivery details require confirmation.

In which languages is it available?

English, French and Dutch versions are represented in this prototype. Final delivery languages require confirmation.

Which materials or follow-up are included?

Included materials, support and follow-up have not been confirmed and must not be assumed before a formal proposal.

What participants say

Practical learning you can apply immediately at work.

Participants value the clarity, energy and immediate application of every WorkWithAI workshop.

“I’m Christophe Wauthier and I am an Account Manager at Win, part of the NRB group. I appreciated this session because it helped me better understand how to get started, which tools to use and which steps to follow. It confirmed a personal development plan that should guide me in my professional and private day-to-day life. The session took place …”

ChristopheWin

“As a Key Account Manager in a dessert company, I took part in training on artificial intelligence. The result was an efficient and useful experience. The training showed me how to save time by automating tasks and making better use of customer data. With these tools, I can get straight to the point and offer solutions that are better suited …”

SerenaKey Account Manager - Mellow

“Hello, future ChatGPT users. As an Account Manager at Werner & Mertz Consumer, with brands including Frosch, Bufalo and Tarax, I would like to say that you are never too old to learn. In fact, it is enriching. Arnaud explained the workshop in a very human way, with a touch of humour. This has given us the starting point for …”

Kris BerghenAccountmanager @ Werner&Mertz Consumer

“I recently had the opportunity to complete a training program on recruitment and ChatGPT, and I must say it was an incredibly enlightening experience. The training was not only good; it was outstanding. The depth of knowledge and practical insights I gained during this training were invaluable. I learned how to leverage ChatGPT's capabilities in the recruitment process, from crafting …”

Barbara HendrickxSplendit

“My name is Julien Vansantvoort, and I am Director of Mewa Belgium. In my role, I am closely involved in financial management, operational performance, and strategic decision-making, so understanding how AI can support finance functions is highly relevant to my day-to-day responsibilities. I found the workshop extremely enriching, relevant, and inspiring. The content was concrete, insightful, and directly connected to …”

Julien VansantvoortDirector Mewa Servibel

“I work as a Bid Manager, with responsibilities centered on the preparation and coordination of commercial proposals. Participating in the training “Maîtriser l’art de la rédaction d’offres commerciales avec ChatGPT” was an enriching and highly practical experience. The workshop offered a clear and well-structured approach to integrating artificial intelligence into everyday professional practices. The trainer’s methodical and accessible delivery made …”

FatihaBid Manager

Go to testimonial

50 selected testimonialsSelected from 247 approved participant stories across practical AI and Copilot workshopsView the public source ↗

Tell me what your team needs.

Share the essentials and I’ll get back to you with the most useful next step.

Name *Work email *Organisation *Phone (optional)Workshop or topic *Business challenge or additional context (optional)

I agree that WorkWithAI may use these details to answer my request. I have not included confidential or sensitive information. Privacy policy.

Written and reviewed by Arnaud Llamas Bravo · Last reviewed 22 July 2026